Doncaster Physiotherapy & Sports Injury Clinic
Last updated: 30/06/2025
We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
1. What We Collect
We may collect personal information such as:
- Your name, phone number, and email address (e.g. via contact forms or online bookings)
- Health and appointment details (if you provide them voluntarily)
- Browsing data (e.g. cookies, IP address, and device info)
2. How We Use Your Information
We use your information to:
- Respond to enquiries or bookings
- Deliver physiotherapy services
- Improve our website and services
- Comply with legal and professional obligations
3. Cookies and Analytics
We may use cookies and analytics tools (like Google Analytics) to understand how visitors use our site. This helps us improve usability and performance. You can disable cookies in your browser settings.
4. Sharing Your Information
We do not sell your data. Your information may only be shared with:
- Allied health professionals (with your consent)
- Our service providers (e.g. booking software or email systems)
- Regulators or authorities if legally required
5. Data Security
We store data securely using trusted systems and restrict access to authorised staff. However, no method of transmission online is 100% secure, so we cannot guarantee absolute security.
6. Your Rights
You can request to access or correct your personal information at any time. To do so, please contact us using the details below.
7. Contact Us
If you have any questions about this privacy policy or your personal data, please contact:
Doncaster Physiotherapy & Sports Injury Clinic
📍 Suite 2003/619 Doncaster Rd, Doncaster VIC 3108
📞 (03) 9840 1981
✉️ info@doncasterphysio.com.au